After marketing our property with a large multi branch agency for a very frustrating 6 months, we followed a recommendation and therefore transferred to your company.
The difference in approach was huge, we felt that the whole team were motivated to sell our property. They all knew who we were, our personal circumstances, and were always quickly able to update us on the latest position with our sale. There was much more personal involvement – the director attended and supervised the photography to ensure good presentation of our property and we were regularly updated without us having to chase.
Moving house is very stressful, but the team provided excellent support throughout the period.
I have to write to thank you and all the team for the way you have dealt with the sale of my house.
As you are well aware, the whole process started last year when you achieved a sale at the full asking price. Because of the disruption by my vendor I had to call the whole thing off and did not revive the process until a few weeks ago when I had found another property of interest.
Despite the fact that last year’s process had cost you time, effort and money there was never any pressure from you for me to either start again or pay up!
Moreover, Rob re-visited the property and re-started the whole process with a full set of new photos when I finally decided to try again.
Again you very quickly found a prospective buyer!
Having now looked at property in other areas of Sheffield I am amazed and more grateful than ever at your success for your clients and, of course, I know that this extends to the two adjacent properties at Lodge Moor which you have also sold very quickly.
However, what is far more important is that I want to thank you for the manner in which you have dealt with my friends and myself. You have mixed professionalism with a sincere friendliness which is particularly important at the known stressful time of house buying and selling.
We all appreciate this very much and wish you all the best in the future.
As you know my Father passed away in January this year, and my solicitor recommended me to you. I was dubious when he mentioned it as I’d never heard of your agency and I was going to use one of the “Big Boys” to sell the house. How mistaken I was. I can’t believe the amazing service I received from you.
Time and time again you went above and beyond my expectations, and were willing to go the extra mile to sort things out, like clearing the cellar, sorting out a cleaning company, even getting metre readings for me. As I live so far away this was just not feasible.
Then when the sale fell through, I was so upset, but the no nonsense approach and gentle handholding from Kay took me through to finding another buyer within 2 days. What more can you ask for from your estate agent!
You guys have an amazing friendly approach, but are completely professional. Through one of the most horrible times in my life I felt completely looked after and part of a family. I still find it odd now not being able to call Kay to get an update. I don’t have an excuse anymore.
Thank you for everything you did for Ade and I at one of the tough time of our lives.
Take care, and if I ever need to sell another house in Sheffield, I know where I will be coming. I have already recommended you to friends.